PRIVACY POLICY

Effective Date: June 28, 2025

Company Name: Durum LLC

DBA: LaRIna Pastificio

Registered Address: 387 Myrtle Avenue, Brooklyn, NY 11205

Phone: +1 718-852-0001

Email: events@larinabrooklyn.com

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1. INTRODUCTION

This Privacy Policy describes how Durum LLC (“we”, “us”, “our”) collects, uses, shares, and protects your personal information. It applies to our website, contact forms, communications, services, reservations, private event inquiries, catering inquiries, and any personal data collected from customers, guests, clients, or users.

By accessing or using our services, you consent to this Privacy Policy.

2. INFORMATION WE COLLECT

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, business name, job title.

Reservation and Event Information: Event type, event date, guest count, budget, dietary preferences, service preferences, and form responses.

Communication Data: Messages, emails, call notes, SMS communications, preferences.

Technical Data: IP address, browser type, device type, location, referral URLs.

Usage Data: Interaction with our website, pages visited, time spent, links clicked.

We do not intentionally collect sensitive personal information unless it is voluntarily provided by you for the purpose of fulfilling a reservation, event, catering request, or related service.

3. HOW WE USE YOUR INFORMATION

We use your information to:

Respond to inquiries and provide requested services

Manage reservations, private events, catering requests, and customer communications

Send marketing communications and promotional messages with your consent

Improve our website, communications, and services

Track advertising performance and lead generation

Build and manage CRM pipelines and customer follow-up communications

Comply with legal obligations

4. LEGAL BASES FOR PROCESSING

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

Consent, such as form opt-ins

Performance of a contract, such as reservations, event planning, or catering services

Legal obligation, such as invoicing and tax records

Legitimate interests, such as business operations, analytics, and customer service

5. MARKETING COMMUNICATIONS

If you have submitted your phone number and opted in, you may receive promotional communications. You may opt out at any time by:

Clicking “unsubscribe” in any email

Replying “STOP” to SMS

Emailing us at [larinabrooklyn@gmail.com](mailto:larinabrooklyn@gmail.com)

We respect all applicable opt-out and consent requirements under CAN-SPAM, GDPR, CCPA, and other applicable privacy laws.

6. DATA SHARING

We do not sell your personal data.

We may share your information with:

Third-party service providers, such as CRM platforms, email platforms, reservation tools, analytics tools, and communication providers

Cloud platforms, such as Google Drive or project management tools

Payment processors, such as Stripe, PayPal, or other payment providers

Legal or governmental authorities where required by law

All vendors are expected to follow appropriate data protection standards.

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services.

7. DATA RETENTION

We retain personal information only for as long as necessary:

For legal or tax obligations, such as invoices and records

For reservation, event, or catering documentation

For CRM and customer communications until you unsubscribe, opt out, or become inactive

You may request deletion or correction of your data at any time. See Section 10.

8. INTERNATIONAL DATA TRANSFERS

Your data may be stored or processed outside your country, including in the United States.

If you are located in the EEA, we take reasonable steps to ensure that international data transfers follow applicable GDPR-compliant safeguards, such as Standard Contractual Clauses where required.

9. SECURITY

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including:

Secure account access

SSL encryption on our website where applicable

Secure storage of customer and event information

However, no method of transmission or electronic storage is 100% secure.

10. YOUR RIGHTS

Depending on your location, you may have the right to:

Access your personal data

Correct or update inaccurate information

Request data deletion

Object to processing

Withdraw consent at any time

Request data portability, where applicable

To exercise any of these rights, email us at: [larinabrooklyn@gmail.com](mailto:larinabrooklyn@gmail.com)

We will respond within a reasonable timeframe and, where required by law, within 30 days.

11. COOKIES & TRACKING TECHNOLOGIES

We may use cookies and tracking pixels to:

Analyze site usage

Improve website functionality

Enable advertising and retargeting, such as Facebook Pixel or Google Ads

You can manage cookies through your browser settings or opt out through services like [www.aboutads.info](http://www.aboutads.info).

12. CHILDREN’S PRIVACY

Our services are not intended for children under 13, or under 16 in the EU.

We do not knowingly collect data from minors. If you believe we have done so, please contact us and we will delete the data promptly.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Changes will be posted on this page with a new effective date. Continued use of our services constitutes acceptance of the revised policy.

14. CONTACT

For any questions or requests, contact:

Durum LLC

DBA: LaRina Pastificio

387 Myrtle Avenue, Brooklyn, NY 11205

+1 718-852-0001

events@larinabrooklyn.com